Virtual SDR · Architecture

Give your architecture firm project intake that's available 24 hours a day.

AVPIA's Virtual SDR responds to everyone who reaches out to your firm, identifies the project type and stage, qualifies budget and timeline, and schedules the first meeting with the right architect — over WhatsApp, email, and your website, any time.

  • Responds to prospective clients in real time, on any channel
  • Identifies the project type and stage before the first human contact
  • Qualifies budget and timeline before scheduling the meeting
  • Updates the firm's CRM automatically
24/7 operation Native multichannel Integrated with your CRM
SV

Virtual SDR · Firm

● Active now

● LIVE
💬

"We want to renovate the storefront and interior of a retail space"

WhatsApp · just now
Commercial · Renovation
🔎

Project type, stage, and budget identified

Commercial renovation · concept stage
Qualified
📅

Meeting scheduled with Architect Marina T.

Tuesday, 10 AM · video call
Scheduled
24/7
Continuous operation
8
Specializations covered
6+
Connected channels
0
Unanswered contacts
Specializations Covered

Every project line deserves to be handled differently.

The Virtual SDR recognizes the context of each project type and runs qualification in a way that fits each situation — instead of treating every contact the same way.

01

Residential Architecture

Identifies whether it's new construction or a renovation, the approximate square footage, and the project stage before routing to the right architect.

02

Commercial & Corporate Architecture

Recognizes the type of property — retail, office, warehouse — and the client's decision stage before qualifying budget and timeline.

03

Interior Design

Identifies the space being worked on and whether the project already has an architecture defined or needs to be developed alongside it.

04

Landscape Architecture

Recognizes the size and type of the lot or outdoor area, along with the expected scope, before handing off to the right specialist.

05

Renovation & Retrofit

Identifies the property type and project stage — from initial assessment to execution — and flags structural constraints mentioned by the contact.

06

Sustainable Architecture

Recognizes the energy-efficiency or certification goals mentioned and organizes those priorities ahead of the first meeting.

07

Project Approval & Permitting

Identifies deadlines and urgency related to permitting and public approvals, flagging the priority level for the response.

08

BIM & 3D Modeling

Recognizes whether the client is looking for 3D visualization only or full BIM modeling, organizing the scope before routing to the technical team.

How It Works

From the first message to a scheduled meeting, with no wait.

The Virtual SDR carries every contact from the first "hello" to a meeting booked with the right architect — consistently, at any hour.

1

Message arrives through any channel

WhatsApp, website, Instagram, or email — the Virtual SDR responds immediately, any time of day or night.

2

Identifies the project type and stage

Recognizes whether it's residential, commercial, renovation, or landscape, and whether the project is in concept, permitting, or execution.

3

Asks qualifying questions

Collects budget range, desired timeline, and property location — without offering technical evaluation of the project.

4

Schedules the first meeting with the right architect

Books the time directly on the calendar of the professional responsible for the identified service line.

5

Updates the firm's CRM

Logs the contact, project type, and qualification status automatically, with no manual work from your team.

6

Follows up with unresponsive leads

Automatically re-engages contacts who haven't confirmed attendance or picked the conversation back up.

Channels & Integrations

Where your future clients are already looking for ideas.

The Virtual SDR connects to the channels and tools your firm already uses every day.

💬

WhatsApp

📧

Email

🌐

Website / Landing Page

📸

Instagram

📅

Calendar / Scheduling

🗂️

CRM

📋

Forms

Automations

Talk to a specialist
Comparison

It's not just about answering faster.
It's about qualifying with project context.

The difference between traditional reception and the Virtual SDR isn't just speed — it's the ability to understand the context of each project type before scheduling.

Capability Traditional Reception AVPIA Virtual SDR
Responds outside business hours
Identifies the right project type
Qualifies budget and timeline before the meeting
Schedules meetings without manual back-and-forth
Updates the CRM automatically
Follows up with unresponsive contacts
Routes to the right architect by specialization
Handles multiple channels simultaneously
Results

Firms that organized intake without losing the human touch.

"We used to get messages late at night and on weekends about projects we wouldn't see until Monday. Now the Virtual SDR has already qualified the lead and the meeting is on the calendar by the time we open the office."
M

Marina T., AIA

Partner · Residential Architecture Firm
"What stood out most was how well the Virtual SDR tells apart a small residential project from a complex commercial renovation. That changed how we prioritize our meetings."
C

Caio R., AIA

Partner · Commercial Architecture Firm
"Our team stopped wasting time asking the same basic questions over and over. The architect now walks into the meeting already knowing the client's budget and timeline."
L

Luciana P.

Partner · Interior Design Studio
Learn about Virtual SDR
Frequently Asked Questions

Answers for anyone who wants to understand before deciding.

Does the Virtual SDR create designs or give architectural advice?
No. The Virtual SDR does not create designs, does not draft architectural solutions, and does not give technical guidance. Its role is to respond to the first contact, identify the project type and scope, qualify budget and timeline, and schedule the first meeting with the responsible architect. All design work and technical guidance are always provided by a licensed architect at your firm.
Does it work with WhatsApp and Instagram?
Yes. The Virtual SDR uses the official WhatsApp Business API as well as Instagram, responding to prospective client messages in real time, identifying the project type, and guiding the contact through to scheduling the meeting.
Does it integrate with the firm's CRM and calendar?
Yes. Every conversation, qualification, and scheduled meeting is automatically logged in the firm's CRM, and appointments stay synced with the team's calendar.
Does it replace the firm's administrative staff?
It does not replace the human role of your team. It absorbs the volume of first contact, qualification, and scheduling that consumes reception and admin time, freeing your staff for site visits, in-person service, and tasks that require personal judgment.
Can it be customized per service line — residential, commercial, landscape?
Yes. Qualifying questions, scoring criteria, and routing to each architect can be configured according to your firm's service lines.
Does it work in multiple languages?
Yes. The Virtual SDR operates in English, Portuguese, and Spanish, which is useful for firms serving international clients or Latino communities in the United States.
How does handoff to a human architect work?
Once qualification is complete, the Virtual SDR hands off the contact to the architect or person responsible for the correct service line, along with the full conversation history and collected details, so the meeting starts with context.
How long does setup take?
The AVPIA team supports the initial setup based on your firm's service lines, channels, and calendar. Implementation is assisted from start to finish.

Next step

Your firm doesn't need to sleep to serve clients well.
The Virtual SDR never sleeps.

Put the Virtual SDR to work responding, qualifying, and scheduling project meetings for your firm 24 hours a day.

Get Virtual SDR
24/7 operation Native multichannel Integrated with your CRM Dedicated implementation team