Give your aesthetic clinic a front desk available 24 hours a day.
AVPIA's Virtual SDR responds to everyone who reaches out to your clinic, identifies the treatment of interest, recognizes whether it's a new or returning client, and books the appointment with the right professional — on WhatsApp, Instagram, and your website, any time.
- Responds to prospective clients in real time, on any channel
- Identifies the treatment of interest before the first human contact
- Books appointments without manual back-and-forth messaging
- Updates the clinic's CRM automatically
Virtual SDR · Clinic
● Live now
"I saw your facial harmonization post, I'd like to know more"
Instagram · nowTreatment of interest identified · new client
First consultation · no prior procedureAppointment booked with Dr. Camila S.
Saturday, 10 AM · in-person consultationEvery treatment deserves to be received in a different way.
The Virtual SDR recognizes the context of each aesthetic specialty and runs qualification in a way that fits each situation — instead of treating every contact the same.
Facial Aesthetics
Identifies the concern or goal reported (wrinkles, spots, skin texture) and organizes the information before routing to the responsible professional.
Body Aesthetics
Recognizes the body area of interest and the goal reported, and checks whether the client has already started a protocol before booking the evaluation.
Facial Harmonization
Identifies which area of the face is of interest and whether it's the client's first time seeking this type of procedure, before booking the evaluation.
Laser Hair Removal
Identifies the area of interest and whether the client already has prior sessions or is starting a new protocol, organizing this before scheduling.
Hair Treatments
Recognizes the concern reported (hair loss, baldness, scalp health) and organizes the initial report before routing to the specialist.
Intimate Aesthetics
Handles the first contact with discretion and sensitivity, collecting only the information needed to book the evaluation.
Massage Therapy & Wellness
Identifies the type of session of interest and the client's availability, booking the time directly on the right professional's calendar.
Weight Loss & Body Contouring
Checks whether it's the client's first consultation in the program and organizes the goal reported before routing to the responsible team.
From the first message to a booked appointment, no waiting.
The Virtual SDR guides every contact from the first "hello" to the appointment booked with the right professional — consistently, at any hour.
Message arrives on any channel
WhatsApp, Instagram, or your website — the Virtual SDR responds immediately, at any hour of the day or night.
Identifies the treatment and the type of client
Recognizes which treatment is of interest and whether the contact is a new or returning client of the clinic.
Asks qualifying questions
Collects the client's goal, availability, and whether a first consultation is needed — without making an aesthetic evaluation of the case.
Books the appointment with the right professional
Schedules the time directly on the calendar of the professional responsible for the identified treatment.
Updates the clinic's CRM
Logs the contact, the treatment of interest, and the scheduling status automatically, with no manual work from your team.
Follows up with clients who haven't confirmed
Automatically re-contacts clients who haven't confirmed attendance or need to reschedule.
Where your future clients are already looking for help.
The Virtual SDR connects to the channels and tools your clinic already uses every day.
Website / Landing Page
Calendar / Scheduling
CRM
Forms
Automations
It's not just answering faster.
It's qualifying with aesthetic context.
The difference between a traditional front desk and the Virtual SDR isn't just speed — it's the ability to understand the context of each treatment before booking.
| Capability | Traditional Front Desk | AVPIA Virtual SDR |
|---|---|---|
| Responds outside clinic hours | ✕ | ✓ |
| Automatically identifies the treatment of interest | ✕ | ✓ |
| Checks whether it's a first consultation | ✕ | ✓ |
| Books and confirms appointments automatically | ✕ | ✓ |
| Sends reminders and reduces no-shows | ✕ | ✓ |
| Routes to the right professional | ✕ | ✓ |
| Handles multiple channels simultaneously | ✕ | ✓ |
| Follows up with clients who haven't confirmed | ✕ | ✓ |
Clinics that organized their front desk without losing the human touch.
"We used to get Instagram messages overnight and on weekends that we'd only see on Monday. Now the Virtual SDR has already identified the treatment and the appointment is already booked by the time we get to the clinic."
Dr. Camila S.
Owner · Facial Aesthetics Clinic"What struck me most was how the Virtual SDR understands the difference between a new client and someone who's already treated with us. It changed how we organize our schedule."
Renata F.
Aesthetician · Facial Harmonization Specialist"Our front desk stopped wasting time asking the same questions over and over. The team now receives the contact with the context already in place for the evaluation."
Luciana P.
Manager · Body Aesthetics ClinicAnswers for those who want to understand before deciding.
Does the Virtual SDR give diagnoses or treatment recommendations?
Does it work with WhatsApp and Instagram?
Does it integrate with the clinic's CRM and calendar?
Does it replace the front-desk receptionist?
Can it be customized per treatment type?
Does it work in multiple languages?
How does handoff to the clinic team work?
How long does setup take?
Organizing your front desk is just the beginning.
The ecosystem is the next step.
Once the Virtual SDR organizes the intake of new clients, your clinic can connect that operation to the rest of the AVPIA ecosystem.
Next step
Your clinic doesn't need to sleep.
The Virtual SDR doesn't sleep.
Put the Virtual SDR to work responding, qualifying, and booking appointments for your aesthetic clinic 24 hours a day.