All conversations, one single place

One inbox for WhatsApp, Chat, Email, SMS and Voice — with AI and frictionless human handoff. Never lose a lead to a disconnected channel again.

Why use it

Why teams choose this module

Single inbox

All messages from all channels in one place — no tab switching.

AI as copilot

AI suggests responses, summarizes history and executes actions.

Instant handoff

Agent serves and transfers to the right human with full context.

Complete history

Each contact has a timeline with all interactions from all channels.

Features

Everything you precisa, in one place

WhatsApp Business API

Multiple numbers, templates, campaigns and automations at scale.

AI-powered responses

AI-generated suggestions based on lead context.

Smart routing

Route conversations to the right team by rules, time and context.

Full profile sidebar

See CRM data and history while chatting.

Service metrics

AHT, CSAT, volume by channel and SLA in real time.

Tags and categorization

Classify conversations by topic, intent and funnel stage.

Use cases

How teams use it in practice

01

Multichannel SDR team

SDR manages 8 channels simultaneously in the same inbox.

02

AI-powered support

80% of questions resolved by the agent; complex cases to humans.

03

Consultative sales

Salesperson sees complete lead history while negotiating.

Stop losing leads to disconnected channels

Unified inbox that centralizes all conversations with native AI.

No commitment · 30 min demo · Human expert